Electronic Arts Reviews

Electronic Arts has an overall rating of 4.6 based on 26 reviews. Customer feedback on Electronic Arts is mixed: Electronic Arts reviewers highlight positive aspects like wide variety of games, user-friendly interface, frequent sales and discounts, strong community engagement, which strongly appeal to gamers of all ages, sports enthusiasts, fans of simulation games. However, Electronic Arts is often criticized for its customer service issues, occasional technical glitches, high prices for some titles, limited refund policy.

4.6/5.0

26 reviews

5 Stars

18

4 Stars

2

3 Stars

2

2 Stars

1

1 Star

0

All Electronic Arts Reviews (26)
JoeSteenbergen_89
May 26, 2026
"I mostly use ea.com for linking my..."
I mostly use ea.com for linking my accounts and playing crossplay with friends, and when it works, it’s fine. But I keep running into little issues, like invites not showing up or one of us appearing offline even though we’re definitely online. Is it just me, or does this happen way more than it should?
It usually takes a bunch of restarting, checking settings, or re-sending invites before we can actually play. I feel like crossplay should be smoother by now, especially since so many people use it to play with friends on different platforms.
carolineclark4554
May 25, 2026
"Bill was exactly what I expected"
My ea bill came through just like I expected. The amount matched what I saw at checkout, and there weren’t any random extra charges or weird pending charges showing up after. It was simple, simple, and that’s all I was hoping for.
robert1985
May 08, 2026
"In my experience, the cloud saves..."
In my experience, the cloud saves actually did what they were supposed to. I moved from my desktop over to my laptop, signed into the EA app, and my save showed up after about a minute or so. I was expecting something to go wrong or for it to make me start over, but it synced without much effort. I did have to restart the game once before it fully picked it up, but that wasn’t a big deal. Overall, I’m happy with how it went.
hello_john748
April 05, 2026
"Fun games, but the app needs work"
I enjoy the games when everything’s running smoothly, but the Electronic Arts app crashes more often than it should. Updates can also be a bit of a hassle because of random bugs. It’s not a total dElectronic ArtslbrElectronic Artsker, but yElectronic Artsh, it definitely gets frustrating sometimes.
williamhardy5319
March 28, 2026
"EA App’s Been Surprisingly Smooth"
The Electronic Arts app has been working well for me lately. I was kind of expecting the usual little annoyances, but nope, games open quickly, downloads have been stElectronic Artsdy, and I haven’t had any random crashes so far. I’m just sitting here like, alright, maybe it’s actually behaving for once...
Marie_morris79
March 23, 2026
"Feels like someone is keeping it alive"
I’d give ea.com 5 stars mainly because it actually feels like it’s being looked after. There are regular updates, whether it’s game news, patches, events, or just smaller changes, and that makes a difference. It’s nice when a site doesn’t feel abandoned, especially when you’re checking in because you care about the games.
Not every update is some huge announcement, but I kind of like that steady rhythm. It makes the whole thing feel active and connected, like there’s always something moving in the background. I drop by every so often, and most of the time there’s something new to read, so overall I’m happy with it
don_Price98
March 14, 2026
"Got My Code Quickly"
I was expecting to wait a bit longer, but the code came through really fast. From my experience, it felt smooth and hassle-free, which I definitely appreciated.
Marcella-fuller
March 13, 2026
"Worked okay, canceling was a hassle"
It worked fine for what I needed, no big issues there. But when I tried to cancel, it took way longer than it should’ve. Like, I just wanted to be done with it, and the whole process felt kind of dragged out and annoying
David.cantwell
March 09, 2026
"Still having a great time with EA games"
I’ve been playing a few ea games for years now, they’re just fun. The graphics look good, the gameplay usually feels smooth, and there’s always something to keep me busy. They’re not perfect every single time, but overall I really enjoy them. Also, small win for me: I finally beat a challenge I’d been stuck on for way too long, so that definitely made my day. easy 5 stars from me
Starr.hancock
January 28, 2026
"Better Than I Expected"
I got a login alert from ea when someone tried to access my account, which made me a little nervous at first. I changed my password and set up the app authenticator, and it was easier than I expected. The support pages were clear enough to follow, and once everything was set up, I definitely felt safer. It’s not a perfect system, but overall the security tools did what they were supposed to do.
davekim4441
January 25, 2026
"Found My Games Fast"
I find my games really quick, and checkout was okay. It all went smooth enough for me
EugenePiazza
January 24, 2026
"Works Fine for Me, but Check Your Region"
Just a heads up for anyone wondering about ea.com: in my country, it’s been working well. The store loads normally, my games and account pages open without any real problems, and local pricing shows up correctly for me. It can be a little slow sometimes, so don’t be surprised if pages take a moment to load, but I haven’t had any major availability issues here. Based on my experience, it’s been solid. 5 stars from me.
DouglasLear_54
January 23, 2026
"Fair rewards and steady progress"
I’ve been having a good time with it so far. The progress feels fair, rewards show up often enough to keep me motivated, and I don’t feel like I’m stuck grinding forever. Definitely something I can see myself coming back to regularly.
GerardoCooper
January 12, 2026
"Loads quick for me"
I haven’t had any lag on my end. Matches load up quick enough, so no real complaints there.
MichaelFernandez_63
January 08, 2026
"Ban appeal worked out in the end"
I was relieved that the ban appeal process actually helped and got things fixed quickly. It was a little stressful at first not knowing what was going on or how long it would take, which was frustrating. But once I submitted the appeal, it was handled faster than I expected, so I’m happy with how it turned out.
jeff1971
January 08, 2026
"Really good communication"
They kept me in the loop the whole time and explained everything in a way that actually made sense. That part was really helpful, especially when some of it was kind of hard to follow at first.
ThomasRivera_54
January 05, 2026
"I’ve struggled with games in the past when..."
I’ve struggled with games in the past when subtitles were hard to read or the colors blended together, so I really appreciated the accessibility settings here. The subtitles and color options made it much easier for me to play comfortably.
ElsaOconnor_50
January 04, 2026
"Anti-cheat seems to be doing its job"
I’ve been playing a lot lately i’ve barely run into any cheaters. Like, before it felt like every few matches there was someone doing suspicious stuff, but now games just feel more normal and fair. So yeah, from what I’ve seen, the anti-cheat is actually working well.
william2005
December 23, 2025
"Moderation is decent but not perfect"
Reporting people usually does work and I have seen action taken but some toxic players seem to stick around way longer than they should. It is better than nothing just still a bit frustrating sometimes.
stuartlee7296
December 13, 2025
"Pretty smooth setup actually"
I used ea.com to download the EA app and install a couple of games, and it was actually painless. No weird errors, no frozen screens, or anything like that, which is all I was hoping for. The install finished quicker than I expected, and the games launched fine afterward. I did have to wait a little for updates, but nothing messed up or broke. Overall, it was a good experience.

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Electronic Arts Q&A

What made you choose electronic arts over similar businesses?

angrywolf684
August 16, 2020

“I like apex legends otherwise I'd never touch an EA game ever again. They make me sick!”

How easy is it to get a hold of customer service at electronic arts?

sadladybug937
August 16, 2020

“Impossible, but if you do they're useless and give you a number of impossible tasks and hoops to jump through.”

Is electronic arts a scam or a legit company?

Freddie.Barrett
August 16, 2020

“They're a scam, they rob you blind! And then kick you from their servers because someone else hacked your account.”

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